The Borehamwood-based business primarily provides an outsourced dictation service to clients in the legal profession, property sector service providers, and accounting firms.
Its Manchester offices will allow the company to build on its existing presence, which includes 300 full-time typists based at several different UK sites. In addition to its office opening in Manchester, the firm recently agreed to rent offices in Belfast, Northern Ireland.
“This expansion strengthens our existing sales teams at our head office, in the South West and Scotland,” DictateNow’s managing director and co-founder Garry Park told FreshBusinessThinking.com.
“Due to an increased client demand, we’ve now secured offices in Belfast and Manchester to support the businesses we work with in those regions and to take advantage of further opportunities with new clients.”
Park explained that 2011 had been a good year for his business, with growing demand for its dictation services from clients looking to streamline their operations in various ways and to take greater advantage of outsourcing options in general.
Rising demand has seen DictateNow steadily hire more professional typists to deliver the services it offers. This has led to the company’s need for more office space, with Manchester and Belfast chosen as the right cities to expand into.
Last month, property advisory Cushman & Wakefield’s local director Tony Bray described Manchester as one of the best cities in the UK for starting and growing a business. He cited the availability of a skilled workforce, good public transport links, and high-quality office space to rent in making his case.
Editor’s notes: As of May 2024, InTouchNow, which is a branch of DicateNow which provides outsourced contact centre services to GP practices, law firms and other professional service businesses, listed 53 Fountain Street as its Manchester office address on its LinkedIn company page, as well as its offices in Belfast, Borehamwood, and Glasgow.